What information do we collect?
We take your personal information very seriously. We may request personal information such as your name, address, phone number or email address in order to:
fulfil requests for our products and services
communicate with you and respond to your enquiries
enable you to create an account, store login credentials, and customise your account
contact you from time to time about our products and services
conduct occasional research about our products and services
We may also collect usage information about your engagement with our website to improve the user experience, such as pages viewed, time spent on site etc.
We do not sell or rent personal information to third parties.
We will never collect sensitive information about you without your explicit consent. The information we hold will be secure, accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies, we will delete or correct it promptly.
Disclosure of information to third parties
We will only release account and other personal information to third parties if we believe release is appropriate to comply with law, facilitate court proceedings, for the purpose of fraud prevention, to enforce or apply our terms and conditions, or protect the rights, property, or our safety, our users, or others.
Updating your personal information
We will provide you with ways in which you can alter your personal data, including changing your email address, password, phone number, etc. You may also opt out of non-administrative emails at any time by clicking on the unsubscribe link in promotional emails, or by emailing us with ‘Emails Unsubscribe’ in the subject line.
Collecting usage information
How does Human Nature protect your information?
We will ensure that information we hold is protected by security safeguards (as is reasonable in the circumstances) against loss, access, use, modification or disclosure by any authorised individual or organisation. Where it is necessary for the information to be given to a person in connection with the provision of a service, everything reasonable within our power is done to prevent unauthorised disclosure, and we will ask for your consent if this is in relation to a marketing activity.
If we are legally required to provide your information to a government department, we will do so only if mandatory, and we will provide you with notice. We will not collect any information in a manner that is unlawful, or in the particular circumstances is unfair or intrudes to an unreasonable extent upon the personal affairs of the individual concerned.
How can you request your information from Human Nature
You are entitled to request access to any of your personal information we hold, and you may request that we correct or delete that information.
Access is defined as giving a reasonable opportunity to look at a document, listen to or view a recording, giving a copy of a document, giving a summary of the information, providing a transcript or giving the information orally.
Delete is defined as removing any/all information that could reasonably identifying you personally (e.g. name, phone number, email address, postal address,). This does not include information such as what pages you looked at on our website (which is not tracked to any unique identifier, and so is not personally identifying).